About 8×8

Empowering businesses to take the customer experience to new heights through the most advanced cloud-based communications

8x8 is a VoIP phone system provider that specializes in utilizing cloud-based solutions to help businesses engage customers through both voice and video interactions. At the core of this process is a cloud-based platform that supports both start-up and enterprise-level contact centre functionality. 8x8 is committed to providing businesses with a highly intelligent, centralized platform for managing customer interactions and collaborating with an equally capable team. 8x8 aims to support customer success by providing businesses with a centralized, all-inclusive platform for communication, collaboration, and performance tracking and innovation, but without the significant investment that on-premise PBX systems require for advanced call management alone.

8x8 Cloud-Based VoIP Phone Systems

Virtual Office Plans for Canadian Businesses

Essential Communication
$33 monthly per user

• Includes basic communication, messaging, and collaboration capabilities for virtual office and start-up contact centre operations.

Business Scalability
$46 monthly per user

• Provides growing businesses with enhanced communication and collaboration tools, including call recording and larger conference capabilities to communicate growth objectives and reach more customers.

Enterprise-Class Solutions
$59 monthly per user

• Equips ever-expanding enterprises with comprehensive communication, collaboration, and analytics tools to support large-scale contact centre operations and leverage widespread customer engagement and success.

About 8x8 Virtual Office Plans

Complete Cloud Phone System

8x8 equips businesses of any size with the latest cloud-based technology for handling calls and providing integrated access to mobile partner applications to support team messaging, collaboration, for rolling out offers to customers and improving service delivery and query response times.

Simple, Intuitive Controls

8x8’s Virtual Office Editions empower businesses to leverage modern communication standards but without complex configurations. This cloud-based VoIP phone system is easy to configure, quickly deployable, and built with intuitive controls for modifying settings, adding users, viewing reports, and communicating company-wide strategies.

Mobile Friendly

8x8’s Virtual Office Editions provide businesses with integrated solutions that can be accessed anytime and from anywhere. Built on the cloud, team members can access contact centre controls and data using desktop, tablet, and smartphone apps, enabling fast and effective customer response — without having to stay glued to traditional desk phones.

The Power of the Cloud: VoIP Phone System Features

Unlimited Global Calling

Collaborate with team members all over the globe and tap into new markets with unlimited global calling across 47 countries — an authentic “follow-the-sun” approach to successful customer service, now at the touch of your fingers.

Premium Voice Quality

Powered by a strong network connection, every call made using 8x8’s VoIP phone systems present superior, high-definition voice quality. Promote clear and effective communication and pleasant interactions between customers and agents.

Secure Connection

8x8’s network uses industry-standard TLS/SRTP encryption to ensure data privacy and information security. Cultivate successful customer interactions and long-term trust through a secure network.

Operator Switchboard

Manage a high volume of calls with ease and direct customers to the right specialist immediately without adding to the wait time. Keep customers happy with efficient management and productive responses to concerns.

Audio and Video Conferencing

Switch seamlessly between voice and video communication for high-definition conferencing and instant screen sharing. Leverage conference capabilities for both team and company-wide meetings and promote ease of collaboration.

Voicemail Retrieval

Access voicemails on desktop or via mobile device in addition to the standard VoIP phone system and promote faster response times for increasingly mobile teams.

Mobile Integration

Leverage multi-platform integration of cloud-based VoIP phone systems with mobile and desktop, allowing team members to work from anywhere, increase productivity through fast and effective customer response, and seamlessly collaborate to generate customer success innovations.

The 8x8 Difference: Global Presence, Tailored Solutions

As a leader in the cloud-based VoIP phone system market, 8x8 is committed to maintaining a global presence in major markets like Canada, the US, Australia, France, and the UK, while providing each client with a tailored solution that best supports their growth objectives. At the core of 8x8’s customer success process is the power of cloud-based technology that enables seamless collaboration and fast, secure responses to customers all over the globe — allowing businesses essentially to follow the sun and serve customers exactly when needed. Using a single cloud-based platform, businesses can quickly scale communications for growth, make global calls, and enrich the customer experience without the need for costly infrastructure and highly specialized equipment.

8x8 is committed to helping businesses of all sizes grow and reach more customers every day. With tailored solutions and affordable pricing, 8x8 makes leading cloud-based VoIP and integrated communication solutions available to both small businesses just breaking into the market and established, but ever-expanding enterprises at costs that support — rather than hinders — smart and successful operations.

Reach new customers and build lasting relationships anytime, anywhere. Leverage the power of cloud-based VoIP phone systems and integrated communication solutions for seamless virtual collaboration and long-term, global customer success.